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How a26com Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep it secure.

Account data protectedJazzCash & Easypaisa payment info securedRaast transaction records handled responsiblyNo data sold to third partiesYou control your information
a26com How a26com Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a combination of technical and operational controls to keep your account and payment data secure. SSL encryption covers all data in transit between your device and our servers. Account logins are protected with OTP verification sent to your registered mobile number — the same number linked to your JazzCash or Easypaisa account. We do not store full payment credentials; only the transaction reference and confirmation status are retained after a deposit or withdrawal clears.

SSL Encryption

Every connection between your device and our platform is encrypted. This applies whether you are depositing via Raast or browsing the live casino lobby on mobile.

OTP Login Verification

Each login triggers a one-time password sent to your registered mobile. This stops unauthorised access even if someone else has your password.

Cookie and Session Control

Session cookies keep you logged in during a visit. You can clear them through your browser at any time. We do not use cookies to track you across other websites.

Data Retention Policy

We hold your account data for as long as your account is active and for a period after closure as required by our operational obligations. You can request details of what we hold.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal data is handled, want to request a copy of what we hold, or need to update information linked to your JazzCash or Easypaisa wallet, our support team is the right place to start. Reach out through any of the channels below and we will respond to privacy-related requests as a priority.

Live Chat Open the chat icon inside your account dashboard to reach our support team directly. Privacy and account queries are handled the same way.
Email Support Send your data request or privacy question to our support email address listed in the account help section. Include your registered contact detail so we can locate your record.
Account Help Section Log in and head to the help section under your account settings. From there you can raise a data access request or flag a concern about your stored information.

Frequently Asked Questions About Your Privacy

Here are the privacy questions we hear most from Pakistan accounts. If your question is not covered here, reach out through live chat or the account help section.

We collect your name, mobile number, and the details you provide during registration. If you deposit via JazzCash or Easypaisa, the transaction reference is also recorded for verification purposes.

We store only the transaction reference and confirmation status — not your full wallet credentials or PIN. Your JazzCash and Easypaisa account details stay within those apps.

Yes. Log in, go to the account help section, and submit a data access request. Our team will respond with the details we hold linked to your registered account.

Head to account settings after logging in. For changes to your registered mobile number — especially if it is linked to your Raast or Easypaisa wallet — contact support to verify the update securely.

We do not sell your data to advertisers or data brokers. Data may be shared with payment processors such as those handling JazzCash or Raast transactions, strictly for processing purposes.

After account closure, we retain your data for a period required by our operational obligations. Once that period ends, your personal information is removed from active records.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.